Revolut Off Campus Drive for Support Specialist (Complaints) - English Across India

Revolut is hiring for the post of Support Specialist (Complaints) - English Across India. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Revolut

Job Location: Across India

Job Role: Support Specialist (Complaints) - English

Experience: 1+ year's

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

Join our Telegram for more IT job updates - Click Here

Job Responsibilities:

• Handling incoming formal complaints within the regulatory deadline
• Identifying, analysing, and resolving issues
• Setting up and improving internal procedures
• Actively contributing to a culture where the fair treatment of customers is a priority
• Organising and maintaining a central archive of data, ensuring everything is recorded accurately and easily accessible
• Collaborating with various internal teams, such as Customer Service, Product, and Quality Assurance, to ensure efficient and effective complaint resolution
• Seeking to go above and beyond the role by taking real ownership of problems, policies, or procedures from end to end
• Staying up-to-date with relevant industry regulations and compliance requirements to ensure complaint-handling processes adhere to legal and regulatory standards

Required Qualification's:

• 1+ year of customer support experience
• Fluency in English with excellent communication skills
• An analytical mindset able to investigate and get to the root of a problem
• Strategic thinking skills to know when and how to best utilise means of redress, such as refunds and negotiations
• A solid problem-solving attitude to use analysis and resources efficiently to resolve complex cases
• Great attention to detail

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW