Icreasingly Off Campus Drive for Front-end Engineer in Bangalore

20 vacancies

25,000 - 40,000

Icreasingly is hiring for the post of Front-end Engineer in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Icreasingly

Job Location: Bangalore

Job Role: Front-end Engineer

Experience: 1-2 year's

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Description's:

Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Respond to customer inquiries and assist in troubleshooting and resolving challenges
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues
Document knowledge in the form of knowledge base tech notes and articles
Follow the SLA for issues with respect to the severity

Required Qualification's:

1-2 years of proven experience in a heavy customer focus position involving and technical knowledge of a companies' products and services
Must possess knowledge of JavaScript, HTML, CSS, REST API, JSON
In-depth knowledge in the product that the technician is supporting.
Strong problem-solving skills
Excellent client-facing skills
Excellent written and verbal communication skills
Comfortable working in and assisting others through company help desk software, such as Zendesk or other case management software

How To Apply:

Visit the official website/ click on given link below
Fill all the application details
Upload the updated Resume

Application Link: APPLY NOW

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