Astra Off Campus Drive for Customer Success Specialist Across India

Astra is hiring for the post of Customer Success Specialist Across India. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Job Location: Across India

Job Role: Customer Success Specialist

Experience: 1-3 year's

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Responsibilities:

• Ensuring a smooth customer on-boarding. 
• Championing product adoption. 
• Maintaining high NPS. 
• Ensuring renewals of the accounts assigned to you. 
• Understanding customer requirements and translating them into deliverables.
• You will be attending to customer emails and phone calls on a daily basis.
• You will be looking after stakeholder management between various teams and customers.
• Experience working with brand image and promoting value through customer experience. 
• Building a rapport with the customers. 
• You will be up-selling and cross-selling complementary Astra products. 
• You will be ensuring timely delivery by communicating across teams.
• Diligently maintain customer success platform. 

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume