ANZ Off Campus Drive for Operations Analyst in Bangalore

ANZ is hiring for the post of Operations Analyst in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: ANZ 

Job Location: Bangalore

Job Role: Operations Analyst

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: BCom, BBA, BBM, MCom, MBA

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Job Responsibilities:

• Work completed within Banks set policies, procedures and standards and able to apply business knowledge in daily work.
• Monitors progress on outstanding matters
• Gain understanding of customer queries/concerns by gathering necessary information. Research customer requests by gathering all relevant information/data, ensuring all available avenues and sources of information are investigated.
• Recognise issues requiring escalation and act accordingly.
• Develop sound relationships with ANZ customers & ANZ staff by maintaining two-way communication.
• Handle queries from ANZ customers & staff. Provide continuing liaison with customers through to final resolution.  Answer all emails and calls in a professional manner.
• Contact customer to keep them informed in accordance with current processes.
• Process items/events with timeliness and accuracy.
• Work Allocation and Prioritising and distributing initial work received to various team members
• Staff communications, staff meetings rostering and work distribution
• Resolve and/or escalate complex matters to the Manager in a timely manner
• Focus on continuous improvement of the process
• Adhering to and living ANZ Values
• Adhering to Standard Code of Conduct

Required Qualification's:

• Fresher’s who have completed graduation/PG (BCom, BBA, BBM, MCom, MBA)
• Highly energetic and dynamic professional who are always striving to do better for our customers.
• Should be flexible working in any shifts
• Candidate having experience of Mortgage Process/banking Operations is an added advantage
• Excellent communication skills in written and oral English
• Strong in exercising sound judgement backed by analytical, problem-solving skills
• Carrying impressive interpersonal skills to communicate effectively with our Australian frontline and leading lenders
• Strong in living cultural and ethical values to demonstrate sense of accountability, collaboration, excellence, integrity and respect

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW