Wipro Off Campus Drive for Solutions Delivery Analyst in Chennai

Wipro is hiring for the post of Solutions Delivery Analyst in Chennai. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Wipro

Job Location: Chennai

Job Role: Solutions Delivery Analyst

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor’s degree or equivalent work experience required.

Join our Telegram for more IT job updates - Click Here

Job Responsibilities:

• Strong understanding of client plan provisions/product & processing guidelines and SLA metrics
• Able to manually perform Benefit processes and complex tasks/calculations that require plan knowledge, analysis, and interpretation
• Research complex Benefits issues and formulates resolutions/ recommendations by analysing fact patterns and applying plan provisions and best practices
• Resolve tasks in accordance with due dates and ensure process is well documented
• Create adhoc reports as required to support client service delivery functions
• Provide day-to-day client and third party administrator contact for participant processing inquiries
• Participate & contribute in daily huddles and status meetings
• Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by participant
• Develop and deliver client-specific operational training; monitor ongoing adherence to SOPs to ensure high quality
• Work with the client team across shores to deliver against client requirements
• Proactively identify training needs and provide necessary coaching as required to BOA’s
• Proactively seek performance feedback to build & enhance knowledge
• Build and leverage partnerships across shores to deliver against client requirements
• Create robust documentation & SOPs for transition of activities between Ops and Shared Services, combined with ongoing coaching
• Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by the broader team

• Actively listens to all stakeholder/ team members to understand their perspective and ensure continuous understanding regardless of communication channel
• Ensures processing documentation is accurate and complete; receives/verifies updates resulting from change orders.  

How To Apply:

Visit the official website/ click on given link below
Fill all the application details
Upload the updated Resume

Application Link: APPLY NOW